Contact Us
Florence Fashion Garden is an independent travel guide. Contact us about page content, corrections, suggestions, or website issues. For a booking, payment, ticket, or refund, contact the booking provider shown in your confirmation.
Last updated · October 2026
florencefashiongarden.com is not the official website of Gucci Garden Florence. We do not operate the attraction, control admission or tours, or manage provider cancellations and refunds.
How to reach us
Email our website team at info@florencefashiongarden.com. We can help with this website and its editorial content.
What we can help with
- Outdated details, broken links, or a page that needs a correction.
- Questions about a guide, ticket comparison, or affiliate link.
- Website accessibility problems, feedback, editorial suggestions, and partnerships.
What we cannot do — and who can
We cannot change, cancel, or refund a booking. Use the manage-booking link in your confirmation email or contact the booking provider directly.
We cannot change ticket dates, names, or entry times. Check your voucher, provider app or account, then use that provider’s support channel.
We cannot confirm attraction entry, contact an operator for you, or control availability. For attraction questions, contact the attraction through its own official channel.
Already booked? Start here
Find your confirmation email, booking voucher, and the provider app or account used to book. Bookings made through third-party platforms follow that provider’s terms, and we cannot access their booking records.
How this site makes money
Some outbound booking links may be affiliate links. If you buy through one, we may receive a commission, usually at no extra cost to you.
This does not make Florence Fashion Garden the official seller, booking platform, or attraction operator.
Before you email
- Include the page URL and the section or topic involved.
- Explain what looks wrong or what you need help understanding.
- Add a screenshot if useful. For website issues, include your device and browser.
What not to send us
Do not email passwords, full card numbers, security codes, or unnecessary identity documents. For payment or booking issues, use the booking provider’s official support channel.
How we handle corrections
If you report a wrong price, closed entrance, or out-of-date opening time, we check it against the official source. If the report is right, we correct the page.
A factual correction does not need to be a complaint to be worth sending.
Policies
Read our Privacy Policy, Terms, Disclaimer, and Editorial Policy.
Getting in touch
For website-related questions, email info@florencefashiongarden.com.